FAQ's

How to book.

UK Boat Hire administer all our holiday bookings.

Follow this link for for full details of how to book

If you want to download or request a hire brochure click here

Don’t forget to book early! Especially for the summer season and bank holidays. With cruising holidays becoming more and more popular, we wouldn’t want you to be disappointed.

Should you wish to know more, then please do not hesitate to contact us and you are most welcome to visit us at any time - by then you will be even more eager to take a holiday with Red Line Boats.

When you take a holiday with Red Line Boats, you can rest secure in the knowledge that we have checked every detail in order to make your holiday a success. We are a small family business, continually improving services to our customers, so you can be assured of personal service and attention at all times.

We are totally involved in every aspect of the business and provide a full back-up service from our hire base. Our experience and commitment means that we are aware of, and so have greatly minimised, any problems that may occur. It is the policy of the company to refurbish all boats every winter, so some small changes may occur from the descriptions.

Your Questions Answered

What if we have to cancel our holiday?
Cancellation Protection Plan is added to your initial payment which will cover you if you have to cancel or curtail your holiday in certain circumstances. Details of the Cancellation Protection Plan and Personal Holiday Insurance are available on request and will be forwarded with any booking. Click here for details

Are pets allowed?
Yes pets are most welcome provided they are kept well under control. This really is a holiday the whole family can enjoy together. We charge for each pet and obviously request that the boat is returned in a clean and tidy condition. We reserve the right to refuse pets or charge for any additional cleaning or repairs required as a result of pets being on board during your holiday. Click here for details

What about our car?
There is a gated car park within the grounds of the hire base. However, we cannot accept responsibility for loss or damage to hirer’s vehicles.

Can we take extra passengers?
Several boats have two high-level bunks. We suggest that these are used only for children. Click here for details

What about provisions?
Throughout your holiday you will have no problem doing your shopping either in the villages or the little canal side shops.

What do we bring?
As you can see from the inventory the boats are fully equipped for comfort, safety and enjoyment. However, the inventory is only typical and many more items haven’t been listed. A phone call will put your mind at rest should you have any queries. All you need to bring is your personal clothing and toilet requisites. It is a good idea to bring waterproofs and warm clothing and, at the beginning and end of the season, you may want to bring wellington boots.
Also, don’t forget to bring flat non-slip shoes for when you are on the boat.

Damage Waiver
An Accidental Damage Waiver is a non refundable payment. This avoids the the requirement for a damage deposit payment of £500 to cover the insurance excess pending any claims. It covers you, in full, for any accidental damage or losses. It does not cover damage or loss by negligence on the part of the hirer, or the return of the boat in an unclean condition, which will incur an extra payment. Click here for details

HOW TO FIND US.
From the Midlands and North, travel to Abergavenny on the A40. At the roundabout approaching Abergavenny  take the first (sharp) left exit from the roundabout onto the A4042, signed Pontypool and Newport. Follow this road for about 3 miles through the village of Llanellen to the village of Llanover. The road falls through the village and just past the lowest point there is a right turn signposted Pencroesoped. Take this road and you will see the Wharf signed on your left in a little less than a mile.

From the south and west leave the M4 at junction 25a westbound or 26 eastbound, onto the M4042 signposted to Cwmbran and Abergavenny. Follow the signs for Abergavenny past the access roundabouts for Cwmbran, Pontypool and New Inn. Turn left at the second roundabout after 'McDonalds' signposted to Mamhilad. Follow this country road for almost three miles when Goytre wharf will be found on your right.